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Conflict Management Training

15,19,22

  • Learn how to resolve conflicts effectively and the methods you can use
  • Understand how you can manage your emotions better
  • Learn about the various organizational environments that are prone to conflict

Group Enrollment with Friends or Colleagues | Get a quote

Conflict Management Training training context photo
4.6

4,371 Ratings

11.4K

Learners

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Course Overview

Conflict Management Training Course Overview

Conflicts are inevitable when people with different personalities come together to work in the same environment. Quite often, the clash that results lead to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you'll be called upon to defuse the situation and resolve differences in a collaborative manner.

Our one-day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace, before they spiral out of control. This is how you become a highly successful leader. Learn to build conflict resolution techniques that work and manage complex team dynamics with sensitivity and firmness.

Conflict Management Training Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 27 Jun

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • 27 Jun 2026, Weekday Class
    • 18 Jul 2026, Weekend Class
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • 27 Jun 2026, Classroom Batch (Dubai)
    • 18 Jul 2026, Classroom Batch (Delhi)
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites

There are no prerequisites for attending this course.

Course modules

Click any module to expand the key topics covered.

Module 01 — Introduction & Foundations

Course overview, key terminology, and the foundational concepts every subsequent module builds on.

Key topics

  • Domain overview
  • Core terminology
  • Industry context
  • Career pathways
Module 02 — Core Frameworks & Standards

The governing frameworks, methodologies, and industry standards that define professional practice.

Key topics

  • Major frameworks
  • Industry standards
  • Compliance landscape
  • Best-practice checklists
Module 03 — Tooling & Hands-on Labs

The tools, platforms, and lab environments you'll use during and after the course.

Key topics

  • Tool overview
  • Lab environment setup
  • Common workflows
  • Troubleshooting basics
Module 04 — Real-world Application

Case studies, real client scenarios, and pattern recognition for the situations you'll actually face.

Key topics

  • Case studies
  • Client scenarios
  • Pattern recognition
  • Decision frameworks
Module 05 — Assessment & Quality

How professionals in this domain assess, validate, and report on the quality of their work.

Key topics

  • Assessment techniques
  • Quality control
  • Reporting standards
  • Stakeholder updates
Module 06 — Exam Preparation & Beyond

Targeted exam-prep, mock tests, and the post-certification roadmap for career advancement.

Key topics

  • Exam patterns + tips
  • Full-length mock exams
  • Post-cert career paths
  • Continuing professional development

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Get in touch

Still have questions about Conflict Management Training?

Tell us a bit about yourself — an advisor will reach out within one business hour with answers, schedules, and any group-pricing options.

  • 1-hour response promise
  • Real humans, not chatbots
  • No-obligation consultation

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