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SkillCertified — Get AheadSkillCertified
Axelos Authorized

ITIL 4 Foundation Certification

15,19,22

  • Leverage the immersive learning course for the best delivery of digital products and services
  • Leverage ITIL to gain optimal value from IT and digital services
  • Drive creation, delivery, and continual improvement of tech-enabled products and services
  • Immersive learning with real-world simulations, case studies, auto-graded assessments

Group Enrollment with Friends or Colleagues | Get a quote

ITIL 4 Foundation Certification training context photo
4.6

4,371 Ratings

11.4K

Learners

Official Training Partner

Axelos

Course Overview

ITIL 4 Foundation Certification Course Overview

Build the skills that enable enterprises to successfully deliver IT services to customers. Learn how ITIL Certification provides a common language and tools that power collaboration within IT teams, to deliver value across the business. Start with the core concepts and definitions of ITIL 4—the latest evolution of the ITIL framework—and learn about the ITIL 4 service value system.

This program is delivered in blended learning mode so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand self-paced learning. With auto-graded assessments, case studies, recall quizzes, and more, you're in for a completely immersive learning experience. The course prepares you with a thorough understanding to ace the ITIL 4 Foundation exam in the very first attempt and equips you with the skills to power collaboration within IT and deliver value across the enterprise.

The ITIL 4 Foundation Certification, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.

ITIL®, ITIL® Foundation, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. SkillCertified is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®.

ITIL 4 Foundation Certification Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 13 Jul

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • 13 Jul 2026, Weekday Class
    • 3 Aug 2026, Weekend Class
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • 13 Jul 2026, Classroom Batch (Dubai)
    • 3 Aug 2026, Classroom Batch (Delhi)
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites

There are no specific prerequisites for this training and the subsequent ITIL®4 Foundation certification exam.

Course modules

Click any module to expand the key topics covered.

Module 01 — Project Management Framework

Project, program, and portfolio definitions, plus the role and authority of a project manager.

Key topics

  • Project lifecycle
  • Stakeholder identification
  • PMO structures
  • Organisational influences
Module 02 — Project Integration Management

Coordinating the work, the team, and the moving parts that make a project ship.

Key topics

  • Project charter
  • Project management plan
  • Direct + manage project work
  • Change control
Module 03 — Scope Management

Defining what's in, what's out, and how scope gets validated and controlled.

Key topics

  • Requirements gathering
  • WBS creation
  • Scope baseline
  • Scope verification and control
Module 04 — Schedule Management

Sequencing, estimating, and tracking the work so the timeline stays honest.

Key topics

  • Activity definition + sequencing
  • Critical path method
  • Resource levelling
  • Schedule compression
Module 05 — Cost & Quality Management

Planning, estimating, budgeting, and controlling costs alongside the quality bar.

Key topics

  • Cost estimation
  • Earned value management
  • Quality planning
  • Quality assurance + control
Module 06 — Resource & Communications

Building the team and keeping every stakeholder appropriately informed.

Key topics

  • Resource planning
  • Team development
  • Communications planning
  • Reporting + escalation
Module 07 — Risk & Procurement

Identifying, quantifying, and treating risks plus managing third-party contracts.

Key topics

  • Risk register + qualitative/quantitative analysis
  • Risk response planning
  • Procurement planning
  • Contract types
Module 08 — Stakeholder Engagement

Active engagement with sponsors, customers, and impacted stakeholders.

Key topics

  • Stakeholder analysis
  • Engagement strategies
  • Power/interest grid
  • Change management

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Get in touch

Still have questions about ITIL 4 Foundation Certification?

Tell us a bit about yourself — an advisor will reach out within one business hour with answers, schedules, and any group-pricing options.

  • 1-hour response promise
  • Real humans, not chatbots
  • No-obligation consultation

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