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Microsoft Authorized

MCSA: Microsoft Dynamics 365

15,19,20,21,22

  • Earn Microsoft Dynamics 365 certification and build your professional career
  • Demonstrate your expertise in Microsoft Dynamics 365 technologies
  • Learn to upgrade, configure, and customize Microsoft Dynamics CRM

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MCSA: Microsoft Dynamics 365 training context photo
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3 Ratings

11.4K

Learners

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Microsoft

Course Overview

MCSA: Microsoft Dynamics 365 Course Overview

Live Learnfly brings you the MCSA: Microsoft Dynamics 365 certification training course that chisels you to become an expert in this upgraded version of intelligent business applications in the cloud.Earning an MCSA: Microsoft Dynamics 365 certification provides the perfect foundation to your career. It affirms to be the first step on your path of becoming a Business Applications Microsoft Certified Solutions Expert (MCSE). It proves to be the certification that we need to demonstrate our expertise in Microsoft Dynamics 365 technologies to upgrade, configure, and customize.Dynamics 365 stands as a unified solution covering CRM and ERP capabilities. It efficiently delivers the innovative purpose-built applications that exclusively assist to manage comprehensive business functions. These business functions include Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation and Dynamics 365 for Operations.MCSA: Microsoft Dynamics 365 certification training with Live Learnfly covers two examinations:

MCSA: Microsoft Dynamics 365 Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • 28 Jun 2026, Weekday Class
    • 19 Jul 2026, Weekend Class
    View all schedules
    25% Off
    $1,499$1,999
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  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • 28 Jun 2026, Classroom Batch (Dubai)
    • 19 Jul 2026, Classroom Batch (Delhi)
    View all schedules
    17% Off
    $2,499$2,999
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  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

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    Volume discounts at any seat count.

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Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites
  • There are no prerequisites for this certification training course. The candidates having the basic knowledge of components and features of Microsoft Dynamics would be beneficial.
  • After the preparatory training, the candidate should pass the two required exams: Exam MB2-715 and Exam MB2-716 to get the MCSA: Microsoft Dynamics 365 certification.

Course modules

Click any module to expand the key topics covered.

Module 01 — Introduction & Foundations

Course overview, key terminology, and the foundational concepts every subsequent module builds on.

Key topics

  • Domain overview
  • Core terminology
  • Industry context
  • Career pathways
Module 02 — Core Frameworks & Standards

The governing frameworks, methodologies, and industry standards that define professional practice.

Key topics

  • Major frameworks
  • Industry standards
  • Compliance landscape
  • Best-practice checklists
Module 03 — Tooling & Hands-on Labs

The tools, platforms, and lab environments you'll use during and after the course.

Key topics

  • Tool overview
  • Lab environment setup
  • Common workflows
  • Troubleshooting basics
Module 04 — Real-world Application

Case studies, real client scenarios, and pattern recognition for the situations you'll actually face.

Key topics

  • Case studies
  • Client scenarios
  • Pattern recognition
  • Decision frameworks
Module 05 — Assessment & Quality

How professionals in this domain assess, validate, and report on the quality of their work.

Key topics

  • Assessment techniques
  • Quality control
  • Reporting standards
  • Stakeholder updates
Module 06 — Exam Preparation & Beyond

Targeted exam-prep, mock tests, and the post-certification roadmap for career advancement.

Key topics

  • Exam patterns + tips
  • Full-length mock exams
  • Post-cert career paths
  • Continuing professional development

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

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What our learners say

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Having a good guidance for each certification is very important. At Learnfly there is great teaching environment. I am glad to be a part of their team. My Instructor has a good understanding of the subject. I had a great learning experience and it helped me a lot to excel in my career. I am planning to explore more courses offered by them.

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IN

Learnfly is a great institution. I took training for Windows Server Administration Fundamentals. I was really impressed by the course material that they provided for each course. The trainers are very good and professional in their work. The teaching method that they follow is very unique and interactive.

Sneha Singh

AE

I recently took training at Learnfly for Windows Server Administration Fundamentals. My trainer was very knowledgeable. He cleared all my doubts and made sure that I face no problem in my training. With their good support and guidance, all my concepts were crisp clear. I could master my skills and therefore had an amazing experience out there.

Emilia Dsouza

Frequently asked questions

Learnfly have any accreditation for providing reliable Microsoft Dynamics 365 certification training?

Surely, Learnfly stands as a Microsoft’s authorized training partner for delivering Microsoft certification training courses including Microsoft Dynamics 365 certification training. Even the instructors incorporated in Learnfly Academy are Microsoft certified and hold impressive experience. They also deliver and work as per the official courseware that Microsoft incorporates.

Who should take the Exam MB2-716?

Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer’s business needs and configure and customize the application.

Who should take the Exam MB2-715?

Candidates for this exam implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers’ organizations. Candidates for this exam typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers. This exam is also appropriate for sales staff who have a business software solutions background and want to demonstrate foundational understanding of the Microsoft Dynamics 365 application.

Candidates should have an understanding of the basic components and features of Microsoft Dynamics 365 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration.

Will Learnfly give me the flexibility to pursue the Microsoft Dynamics 365 certification training course?

Yes. Your satisfaction is our utmost priority. Our clients get all the flexibility they require for pursuing the respective training course. You can choose from the flexible training methods offered by Learnfly as per your requirements:

  • Live Virtual Classroom
  • Corporate Training Solutions
  • On-Demand Classroom
  • Self-Paced
How experienced are your trainers?

Learnfly incorporates Microsoft certified faculty. For your Microsoft Dynamics 365 training course, you will be assigned a Microsoft certified expert trainer having an impressive experience in the field for delivering the best of training with official courseware to candidates in the best way possible.