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16h33m30s
SkillCertified — Get AheadSkillCertified
Microsoft Authorized

Microsoft Dynamics 365 Customer Engagement Online Deployment

15,19,20,21,22

  • Earn Microsoft Dynamics 365 certification and build your professional career
  • Demonstrate your expertise in Microsoft Dynamics 365 Customer Engagement Online Deployment
  • Learn to implement, deploy, and administer Microsoft Dynamics 365 Environment
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Microsoft Dynamics 365 Customer Engagement Online Deployment training context photo
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3 Ratings

11.4K

Learners

Official Training Partner

Microsoft

Course Overview

Microsoft Dynamics 365 Customer Engagement Online Deployment Course Overview

Learn to implement, deploy, use, maintain, and support Microsoft Dynamics 365 in your clientele’s organizations. Whether you are a beginner or an experienced Microsoft Professional, our Microsoft Dynamics 365 Customer Engagement Online Deployment Certification Course can validate your skills and knowledge-base in the field.

Microsoft Dynamics 365 certification training is supported by the strategically structured content material that demonstrates foundational understanding of the Microsoft Dynamics 365 application which you can access while pursuing this training program with Live Learnfly.

Our Microsoft certified experts recommend this certification training because the exam measures some of the technical skills such as your ability to build comprehensive organizational structures, manage Microsoft Dynamic 365 framework, integrate Microsoft dynamic framework with other running applications. Therefore, it is necessary that candidates should have an understanding of the basic components and features of Microsoft Dynamics 365 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration which Live Learnfly aims to cover in its comprehensive Microsoft Dynamics 365 training sessions.We also aim at making you comfortable to work on the Microsoft Dynamics 365 Office Suite. The Certified Microsoft Dynamics 365 Customer Engagement Online Deployment Experts are high-on demand these days as they provide premium solutions to develop efficient Customer Engagement apps for Online Deployment in the organizations.

Collaborate with Live Learnfly to master this accreditation & enrich fruitful results for your organization.

Microsoft Dynamics 365 Customer Engagement Online Deployment Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 28 Jun

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • • 28 Jun 2026, Weekday Class
    • • 19 Jul 2026, Weekend Class
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • • 28 Jun 2026, Classroom Batch (Dubai)
    • • 19 Jul 2026, Classroom Batch (Delhi)
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites
  • Candidates should have an understanding of the basic components and features of Microsoft Dynamics 365 and Microsoft Online Business Solutions.

Course modules

Click any module to expand the key topics covered.

Module 01 — Introduction & Foundations

Course overview, key terminology, and the foundational concepts every subsequent module builds on.

Key topics

  • Domain overview
  • Core terminology
  • Industry context
  • Career pathways
Module 02 — Core Frameworks & Standards

The governing frameworks, methodologies, and industry standards that define professional practice.

Key topics

  • Major frameworks
  • Industry standards
  • Compliance landscape
  • Best-practice checklists
Module 03 — Tooling & Hands-on Labs

The tools, platforms, and lab environments you'll use during and after the course.

Key topics

  • Tool overview
  • Lab environment setup
  • Common workflows
  • Troubleshooting basics
Module 04 — Real-world Application

Case studies, real client scenarios, and pattern recognition for the situations you'll actually face.

Key topics

  • Case studies
  • Client scenarios
  • Pattern recognition
  • Decision frameworks
Module 05 — Assessment & Quality

How professionals in this domain assess, validate, and report on the quality of their work.

Key topics

  • Assessment techniques
  • Quality control
  • Reporting standards
  • Stakeholder updates
Module 06 — Exam Preparation & Beyond

Targeted exam-prep, mock tests, and the post-certification roadmap for career advancement.

Key topics

  • Exam patterns + tips
  • Full-length mock exams
  • Post-cert career paths
  • Continuing professional development

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Get in touch

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Frequently asked questions

Who should take the Exam MB2-715?

Candidates for this exam implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers’ organizations. Candidates for this exam typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers. This exam is also appropriate for sales staff who have a business software solutions background and want to demonstrate foundational understanding of the Microsoft Dynamics 365 application.

Candidates should have an understanding of the basic components and features of Microsoft Dynamics 365 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration.

Will Learnfly give me the flexibility to pursue the Microsoft Dynamics 365 certification training course?

Yes. Your satisfaction is our utmost priority. Our clients get all the flexibility they require for pursuing the respective training course. You can choose from the flexible training methods offered by Learnfly as per your requirements:

  • Live Virtual Classroom
  • Corporate Training Solutions
  • On-Demand Classroom
  • Self-Paced
Learnfly have any accreditation for providing reliable Microsoft Dynamics 365 certification training?

Surely, Learnfly stands as a Microsoft’s authorized training partner for delivering Microsoft certification training courses including Microsoft Dynamics 365 certification training. Even the instructors incorporated in Learnfly Academy are Microsoft certified and hold impressive experience. They also deliver and work as per the official courseware that Microsoft incorporates.

How experienced are your trainers?

Learnfly incorporates Microsoft certified faculty. For your Microsoft Dynamics 365 training course, you will be assigned a Microsoft certified expert trainer having an impressive experience in the field for delivering the best of training with official courseware to candidates in the best way possible.