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SkillCertified — Get AheadSkillCertified
Microsoft Authorized

Microsoft Dynamics 365 for Field Service

15,19,20,21,22

  • Excel the Microsoft Dynamics 365 for Field Service exam and build your professional career
  • Demonstrate your expertise in Microsoft Dynamics 365 for Field Service technologies
  • Learn to upgrade, configure, and customize Microsoft Dynamics CRM
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Microsoft Dynamics 365 for Field Service training context photo
4.3

3 Ratings

11.4K

Learners

Official Training Partner

Microsoft

Course Overview

Microsoft Dynamics 365 for Field Service Course Overview

Individuals opting for this course with Live Learnfly learn to set up and use the application functionality in Microsoft Dynamics 365 for Field Service and provide support for the application. Candidates gain a strong understanding of field service operations, and experience deploying, maintaining, and using Microsoft Dynamics 365 for Field Service.

We are supported by a panel of qualified and experienced instructors who will equip you with the firsthand lessons ranging from the fundamentals of preparing installation package, managing deployments to conducting troubleshooting operations pertaining the field. Our course curriculum is structured in a manner that you will be able to comprehend typical intricacies of the Microsoft Dynamics 365 for Field Service.

 

Microsoft Dynamics 365 for Field Service Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 28 Jun

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • • 3 Mar 2025
    • • 24 Mar 2025
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • • 3 Mar 2025
    • • 19 Jul 2026, Classroom Batch
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites

Full-time experience: accrued monthly. A minimum of 35 hours per week for four weeks = one month of work experience.

Part-time experience: 20–34 hours per week. 1040 hours = 6 months of full-time equivalent; 2080 hours = 12 months.

Internships: paid or unpaid, with letterhead documentation, count toward the experience requirement.

Course modules

Click any module to expand the key topics covered.

Module 01 — Introduction & Foundations

Course overview, key terminology, and the foundational concepts every subsequent module builds on.

Key topics

  • Domain overview
  • Core terminology
  • Industry context
  • Career pathways
Module 02 — Core Frameworks & Standards

The governing frameworks, methodologies, and industry standards that define professional practice.

Key topics

  • Major frameworks
  • Industry standards
  • Compliance landscape
  • Best-practice checklists
Module 03 — Tooling & Hands-on Labs

The tools, platforms, and lab environments you'll use during and after the course.

Key topics

  • Tool overview
  • Lab environment setup
  • Common workflows
  • Troubleshooting basics
Module 04 — Real-world Application

Case studies, real client scenarios, and pattern recognition for the situations you'll actually face.

Key topics

  • Case studies
  • Client scenarios
  • Pattern recognition
  • Decision frameworks
Module 05 — Assessment & Quality

How professionals in this domain assess, validate, and report on the quality of their work.

Key topics

  • Assessment techniques
  • Quality control
  • Reporting standards
  • Stakeholder updates
Module 06 — Exam Preparation & Beyond

Targeted exam-prep, mock tests, and the post-certification roadmap for career advancement.

Key topics

  • Exam patterns + tips
  • Full-length mock exams
  • Post-cert career paths
  • Continuing professional development

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Upcoming batches

5 scheduled

  • Mar 3, 2025

    09:00 AM to 12:00 PM

    Live Online
    $1,299Enroll

  • Mar 24, 2025

    01:00 PM to 04:00 PM

    Live Online
    $1,299Enroll

  • Apr 14, 2025

    11:00 AM to 02:00 PM

    Live Online
    $1,299Enroll

  • May 10, 2025

    09:00 AM to 12:00 PM

    Live Online
    $1,299Enroll

  • Jun 7, 2025

    09:30 AM to 12:30 PM

    Live Online
    $1,299Enroll

Course: microsoft-dynamics-365-for-field-service

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What our learners say

AU

Attending a certification at Learnfly is totally worth the time. I took training for Machine Learning recently. Our class had all times of students from beginners to advance, but the trainers deliver the lectures from the scratch without differentiating amongst any. The trainer answered all the questions promptly which made the bedrock of our concepts even stronger. The session was amazing and now I am looking for more such valuable opportunities.

— Imogen Cobos

IN

I have taken many classroom trainings. But this time I was very curious to explore a new field altogether. I took training for Machine Learning at Learnfly. The trainers there are engaging, interesting and non-intimidating. I was pleasantly surprised by the support that they provide to each of their students. I would like to thank the team for their assistance that helped me have command on all the concepts of the respective subject.

— Daisy Chopra

AE

Trainers at Learnfly are incredibly smart and sensible. I took training for an upcoming course in the market today. I have been very interested in gaining knowledge about Machine Learning. After joining the institution, I was very much satisfied. The discussions between the lectures were very interactive and interesting. I had a great time there and looking forward to exploring more courses offered by them.

— Scherezade Moyle

Frequently asked questions

Will Learnfly give me the flexibility to pursue the Microsoft Dynamics 365 for Field Service certification training course?

Yes. Your satisfaction is our utmost priority. Our clients get all the flexibility they require for pursuing the respective training course. You can choose from the flexible training methods offered by Learnfly as per your requirements:

  • Live Virtual Classroom
  • Corporate Training Solutions
  • On-Demand Classroom
  • Self-Paced
How experienced are your trainers?

Learnfly incorporates Microsoft certified faculty. For Microsoft Dynamics 365 for Field Service training course, you will be assigned a Microsoft certified expert trainer having more than 10 years of experience in the field for delivering the best of training with official courseware to candidates in the most efficient way possible.

What are the Prerequisites for Microsoft Dynamics 365 for Field Service training course?

Candidates should have a moderate understanding of the field service and marketing process.

Candidates should also have an understanding of the basic components and features of Microsoft Dynamics 365.

Learnfly have any accreditation for providing reliable Microsoft Dynamics 365 for Field Service certification training?

Surely, Learnfly stands as a Microsoft’s authorized training partner for delivering Microsoft certification training courses including Microsoft Dynamics 365 for Field Service certification training.

Even the instructors incorporated in Learnfly Academy are Microsoft certified and hold impressive experience. They also deliver and work as per the official courseware that Microsoft incorporates.