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Microsoft Authorized

Microsoft Dynamics 365 for Retail

15,19,20,21,22

  • Excel the Microsoft Dynamics 365 for Retail exam and build your professional career
  • Demonstrate your expertise in Microsoft Dynamics 365 for Retail technologies
  • Learn to upgrade, configure, and customize Microsoft Dynamics CRM

Group Enrollment with Friends or Colleagues | Get a quote

Microsoft Dynamics 365 for Retail training context photo
4.3

3 Ratings

11.4K

Learners

Official Training Partner

Microsoft

Course Overview

Microsoft Dynamics 365 for Retail Course Overview

Live Learnfly is a recognized training partner and a facilitator to guide you for various trending courses that are quite in-demand in the industry. We are presenting the latest Microsoft Dynamics 365 for Retail Certification training that will ensure your hands-on expertise in installation, configuration and troubleshooting deployments of the Microsoft Dynamics 365 for retail technologies.

Candidates for this exam are Microsoft Dynamics 365 partners who set up and use the application functionality in Microsoft Dynamics 365 for Retail and provide support for the application. The certification will enable you to get proficient and attain a strong understanding of retail operations and POS, and experience deploying, maintaining, and using Microsoft Dynamics 365 for Retail.

Candidates applying for this exam will be trained to implement, use, maintain, or support Microsoft Dynamics 365.

Microsoft Dynamics 365 for Retail Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 28 Jun

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • 2 Dec 2024
    • 23 Dec 2024
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • 2 Dec 2024
    • 19 Jul 2026, Classroom Batch
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites

Full-time experience: accrued monthly. A minimum of 35 hours per week for four weeks = one month of work experience.

Part-time experience: 20–34 hours per week. 1040 hours = 6 months of full-time equivalent; 2080 hours = 12 months.

Internships: paid or unpaid, with letterhead documentation, count toward the experience requirement.

Course modules

Click any module to expand the key topics covered.

Module 01 — Introduction & Foundations

Course overview, key terminology, and the foundational concepts every subsequent module builds on.

Key topics

  • Domain overview
  • Core terminology
  • Industry context
  • Career pathways
Module 02 — Core Frameworks & Standards

The governing frameworks, methodologies, and industry standards that define professional practice.

Key topics

  • Major frameworks
  • Industry standards
  • Compliance landscape
  • Best-practice checklists
Module 03 — Tooling & Hands-on Labs

The tools, platforms, and lab environments you'll use during and after the course.

Key topics

  • Tool overview
  • Lab environment setup
  • Common workflows
  • Troubleshooting basics
Module 04 — Real-world Application

Case studies, real client scenarios, and pattern recognition for the situations you'll actually face.

Key topics

  • Case studies
  • Client scenarios
  • Pattern recognition
  • Decision frameworks
Module 05 — Assessment & Quality

How professionals in this domain assess, validate, and report on the quality of their work.

Key topics

  • Assessment techniques
  • Quality control
  • Reporting standards
  • Stakeholder updates
Module 06 — Exam Preparation & Beyond

Targeted exam-prep, mock tests, and the post-certification roadmap for career advancement.

Key topics

  • Exam patterns + tips
  • Full-length mock exams
  • Post-cert career paths
  • Continuing professional development

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Upcoming batches

5 scheduled

  • Dec 2, 2024

    09:30 AM to 02:30 PM

    Live Online
    $1,599Enroll
  • Dec 23, 2024

    10:00 AM to 03:00 PM

    Live Online
    $1,599Enroll
  • Jan 13, 2025

    10:30 AM to 03:30 PM

    Live Online
    $1,599Enroll
  • Feb 1, 2025

    10:00 AM to 03:00 PM

    Live Online
    $1,599Enroll
  • Mar 8, 2025

    11:30 AM to 04:30 PM

    Live Online
    $1,599Enroll

Course: microsoft-dynamics-365-for-retail

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What our learners say

US

Getting good and learning environment for a student is very crucial. Learnfly is a perfect combination of excellent environment and top-notch trainers. They make sure that you are on the top of the chart in terms of understanding the concepts and methodologies of the subject. I am extremely thankful to the entire team for their dedication throughout the course.

Gerardo Matto

IN

AI is a complex course so it requires proper guidance. I was very confused that where should I take its training from. I finally selected Learnfly. The course was covered in an amazingly short period of time. My trainers had an infectious enthusiasm for the subject and his classes were a mixture of knowledge and humor. I loved being a part of Learnfly.

Reena Chawla

AE

I recently took training at Learnfly for Artificial Intelligence certification. The presentation was very good and interactive. All my questions were very well attended. Trainers possessed excellent knowledge and I can’t think of any other way to have command on my skills. I would like to thank Learnfy for their support and guidance.

Jas Pascua

Frequently asked questions

What are the Prerequisites for Microsoft Dynamics 365 for Retail training course?

Candidates should have a moderate understanding of the retail and marketing process.

Candidates should also have an understanding of the basic components and features of Microsoft Dynamics 365, and how they aid in the process of converting leads and opportunities into customers and sales while maximizing revenues.

Will Learnfly give me the flexibility to pursue the Microsoft Dynamics 365 for Retail certification training course?

Yes. Your satisfaction is our utmost priority. Our clients get all the flexibility they require for pursuing the respective training course. You can choose from the flexible training methods offered by Learnfly as per your requirements:

  • Live Virtual Classroom
  • Corporate Training Solutions
  • On-Demand Classroom
  • Self-Paced

 

How experienced are your trainers?

Learnfly incorporates Microsoft certified faculty. For Microsoft Dynamics 365 for Retail training course, you will be assigned a Microsoft certified expert trainer having more than 10 years of experience in the field for delivering the best of training with official courseware to candidates in the most efficient way possible.

Learnfly have any accreditation for providing reliable Microsoft Dynamics 365 for Retail certification training?

Surely, Learnfly stands as a Microsoft’s authorized training partner for delivering Microsoft certification training courses including Microsoft Dynamics 365 for retail certification training. Even the instructors incorporated in Learnfly Academy are Microsoft certified and hold impressive experience. They also deliver and work as per the official courseware that Microsoft incorporates.