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Axelos Authorized

ITIL® PPO Capability Stream

15,19,20,21,22

  • Get trained through global ITIL experts giving you in-depth understanding of ITIL® PPO Capability Stream
  • Learn to proficiently develop and manage service offerings based on business requirements
  • Authorized course material to qualify your ITIL® PPO Capability Stream exam

Group Enrollment with Friends or Colleagues | Get a quote

Photo representing ITIL® PPO Capability Stream
4.3

3 Ratings

11.4K

Learners

Official Training Partner

Axelos

Course Overview

ITIL® PPO Capability Stream Course Overview

The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualification that focuses on the practical applications of PPO practices to ensure information security and demand management. This course targets the various aspects of ITIL pertaining to Planning Protection and Optimization. It also enhances the technical know-how of the ITIL services.

This certification also develops the candidates understanding of the ITIL Service Design processes. The training method at Live Learnfly is instructed by certified trainers through innovative methods and online training and classroom classes. After getting the training students can gain knowledge in technology architecture, processes, and management systems and extensively for ITIL Certificate in PPO.

The ITIL Certificate in PPO intends candidates to apply in PPO practices during their service management lifecycle training in the ITIL role areas.

Upon completion of this course, you will be proficient in the below mentioned:

  • Service Management and the principles, purposes and objectives of ServiceOperation.
  • Roles and responsibilities of Planning, Protection, and Optimization in service provision.
  • Interactions between PPO processes with other processes of Service Lifecycle.
  • Implying Planning, Protection, and Optimization processes.
  • Approaches, activities and functions involved in the Planning, Protection, and Optimization processes.
  • Computing Planning, Protection, and Optimization’s performance.
  • Implementation and technology involved in Planning, Protection, and Optimization.
  • Resolving the challenges, critical success factors, and risks pertaining Planning, Protection, and Optimization.
  • How IT security supports Planning, Protection, and Optimization.

 

ITIL® PPO Capability Stream Course Key Features

100% Money Back Guarantee
  • Official courseware + exam voucher included
  • Live online + classroom format options
  • Hands-on labs and real-world case studies
  • Simulation tests at the end of training
  • Up-to-date curriculum aligned to the latest exam version
  • Includes 5 mock exams, 150 questions each
  • 24×7 learner assistance and support
  • 30-day re-attendance guarantee

Skills Covered

  • Risk management & governance
  • Identity and access management
  • Security architecture & engineering
  • Communication and network security
  • Asset security
  • Security assessment & testing
  • Security operations
  • Software development security

Next Cohort Starts On 20 Jun

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Corporate Training

Enterprise training for teams — private cohorts, custom curriculum, L&D reporting.

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Benefits

Why this certification pays off

Certified professionals in this domain are in active demand across IT services, banking, and government. Click a designation to see the salary range and the companies hiring most actively for that role.

Designation

Annual Salary (USD)

$95,000Min$158,000Average$230,000Max

Source: Glassdoor (indicative)

Hiring Companies

  • IBM
  • Vodafone
  • Cisco
  • Accenture
  • Deloitte
  • TCS

Source: Indeed

Training Options

Pick the format that fits your week

Three ways to take this course — all include official courseware, hands-on labs, and full certification support.

  • Preferred
    Online Bootcamp

    Live Instructor-Led

    Live cohort over Zoom/Teams.

    • Flexi Pass: reschedule within 90 days
    • Live online classes recorded for later review
    • Includes self-paced e-learning content
    • 24×7 learner assistance and support
    • Aligned to the latest exam version

    Batch starting from

    • 20 Jun 2026, Weekday Class
    • 11 Jul 2026, Weekend Class
    View all schedules
    25% Off
    $1,499$1,999
    Enroll Now
  • Classroom Batch

    In-Person Cohort

    Full-day immersive training at our hubs.

    • Eight hours daily, in-person delivery
    • Available in Dubai, Delhi, Mumbai, London, Singapore
    • Printed manuals + exam vouchers included
    • Lunch, refreshments, hotel pickup at partner hubs
    • Exam can be booked onsite at partner test centres

    Batch starting from

    • 20 Jun 2026, Classroom Batch (Dubai)
    • 11 Jul 2026, Classroom Batch (Delhi)
    View all schedules
    17% Off
    $2,499$2,999
    Enroll Now
  • Corporate Training

    Private Team Cohort

    Upskill or reskill your team — on-site, online, or hybrid.

    • Blended delivery — self-paced + live + on-site
    • Custom curriculum tailored to your tech stack
    • Enterprise-grade LMS integration (SCORM / xAPI)
    • Dashboards for L&D leaders + per-team reporting
    • NDA-friendly, procurement-ready

    Pricing

    Custom Quote

    Volume discounts at any seat count.

    Contact Us

Curriculum

Course Curriculum

Eligibility, prerequisites, and a module-by-module breakdown of what you'll cover.

Eligibility

Designed for working professionals with foundational experience in the discipline. A post-secondary degree in computer science, IT, business, or related fields may substitute for up to one year of experience. Part-time work, internships, or relevant certifications can also count toward the requirement.

Pre-requisites
  • Candidates who are enrolling in this course must hold the ITIL V3 Foundation certification.

Course modules

Click any module to expand the key topics covered.

Module 01 — Project Management Framework

Project, program, and portfolio definitions, plus the role and authority of a project manager.

Key topics

  • Project lifecycle
  • Stakeholder identification
  • PMO structures
  • Organisational influences
Module 02 — Project Integration Management

Coordinating the work, the team, and the moving parts that make a project ship.

Key topics

  • Project charter
  • Project management plan
  • Direct + manage project work
  • Change control
Module 03 — Scope Management

Defining what's in, what's out, and how scope gets validated and controlled.

Key topics

  • Requirements gathering
  • WBS creation
  • Scope baseline
  • Scope verification and control
Module 04 — Schedule Management

Sequencing, estimating, and tracking the work so the timeline stays honest.

Key topics

  • Activity definition + sequencing
  • Critical path method
  • Resource levelling
  • Schedule compression
Module 05 — Cost & Quality Management

Planning, estimating, budgeting, and controlling costs alongside the quality bar.

Key topics

  • Cost estimation
  • Earned value management
  • Quality planning
  • Quality assurance + control
Module 06 — Resource & Communications

Building the team and keeping every stakeholder appropriately informed.

Key topics

  • Resource planning
  • Team development
  • Communications planning
  • Reporting + escalation
Module 07 — Risk & Procurement

Identifying, quantifying, and treating risks plus managing third-party contracts.

Key topics

  • Risk register + qualitative/quantitative analysis
  • Risk response planning
  • Procurement planning
  • Contract types
Module 08 — Stakeholder Engagement

Active engagement with sponsors, customers, and impacted stakeholders.

Key topics

  • Stakeholder analysis
  • Engagement strategies
  • Power/interest grid
  • Change management

Exam & Certification

How the official exam works

After course completion, your training advisor helps you schedule the official certification exam — booking the test centre, sending practice mock exams, and supplying the exam voucher at partner pricing where applicable. Pass on first attempt and you'll receive both the official vendor certificate and your SkillCertified completion certificate.

  • Exam duration

    3–6 hours

  • Questions

    100–150

  • Passing score

    70%+

  • Validity

    3 years

Sample SkillCertified Certificate of Course Completion

Sample SkillCertified certificate of completion

Get in touch

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What our learners say

IN

I got an opportunity to join ITIL intermediate course training at Learnfly. I would surely recommend Learnfly who wish to take such certification training. Their training courses are surely worth your time, effort and money. I am planning to explore more of ITIL courses offered by them.

Neha Sharma

SE

I came in contact with Learnfly and made a right choice by selecting them and took ITIL training from them. I highly recommend this center for those who want to excel in the ITIL program. I have been thoroughly impressed by the professionalism of their trainers at Learnfly. I thank them for helping me in such an amazing way. One can xplore many more courses that are offered by them.

Tom Stressler

IN

I got an opportunity to join ITIL training at Learnfly. My instructor was an excellent person, he took special effort to ensure that the subject matter is delivered effectively to the trainees. He was very interactive and was not just restricted to technical know-hows but also gave real-world examples. The entire course here was surely worth my time, effort and money.

Amit Jauhari

Frequently asked questions

Who is the target audience for ITIL intermediate courses?
  • Chief Information Officers
  • Chief Technology Officers (CTOs)
  • Managers
  • Supervisory Staff
  • Team Leaders
  • Service Designer
  • IT Architects
  • IT Planners
  • IT Consultants
  • IT Audit Managers
  • IT Security Managers

 

What can you learn in ITIL intermediate courses?
  • Different scopes and purpose of service operations that add value to the business.
  • Different roles, challenges, and risks associated with service operations.
  • Service operations and interaction of activities in lifecycle stages.
  • The way it is organized and different roles and responsibilities.
  • Introduction of technology and implementation considerations.

 

What’s included in Learnfly’s ITIL intermediate courses?

At Learnfly, we focus to offer an engaging and interactive learning experience for our students to help them clear the certification exams of their choice. Our training includes:

  • Online video lessons.
  • At the end of each module, quizzes are conducted for better understanding.
  • Mock tests are conducted.
  • Flexible training methods.
  • Work-based practical course activities.
  • Discussions as well as case studies.
What are the course objectives of ITIL® PPO Capability Stream certification training?
  • Capacity management
  • Availability management
  • IT service continuity management (ITSCM)
  • Information security management
  • Demand management
What is the exam format of ITIL® PPO Capability Stream course?

The exam format is as follows:

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

 

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