Course Overview
ITIL® Service Design Lifecycle Course Overview
The Service Design (SD) module comes under the list of accreditations in the ITIL® Service Lifecycle work stream. It primarily put emphasis only on the design of IT services and includes the architectures, processes, policies and documentation which enable individuals to design services that meet the needs of the organization or program.
The design process is significant to the continued improvement and development of services within the IT lifecycle. This module primarily enlighten individuals with techniques that are required to develop, manage and integrate service design into the IT Service management process.
It accustom individuals with the purpose, principles and processes of service design. It further train individuals on how to organize and implement this as a part of overall service management as well as deliver guidance on technology-related activities and considerations. Individuals also learn the ways in which service design relates to the other stages of the ITIL Service Lifecycle.
Upon completion of this course, you will be proficient in the below mentioned:
- Service Design
- Principles & processes of Service Design
- Roles and responsibilities within ITIL Service Design
- Activities & functions related to Service Design Technology
- Achieve operational excellence
- Technology Considerations
- Improvement and implementation of Service Designs
- Challenges, key performance indicators, critical success factors, risks within ITIL Service Design
ITIL® Service Design Lifecycle Course Key Features
100% Money Back Guarantee- Official courseware + exam voucher included
- Live online + classroom format options
- Hands-on labs and real-world case studies
- Simulation tests at the end of training
- Up-to-date curriculum aligned to the latest exam version
- Includes 5 mock exams, 150 questions each
- 24×7 learner assistance and support
- 30-day re-attendance guarantee
Skills Covered
- Risk management & governance
- Identity and access management
- Security architecture & engineering
- Communication and network security
- Asset security
- Security assessment & testing
- Security operations
- Software development security
